Privacy Policy

Personal Data: We may collect information you provide directly to us, such as your name, email address, profile image, and account details when you sign up, sign in, or use our services.

Authentication Data: If you sign in using a third-party identity provider, we may receive profile information such as your email address, name, and avatar. We do not receive or store your password for that provider.

Billing Data: We may collect limited billing and subscription information needed to manage purchases and access. Payment processing information is generally handled by our payment processor rather than stored directly by us.

Technical and Usage Data: We may collect information such as your IP address, browser type, device information, operating system, access times, referring pages, and how you interact with the website, dashboard, and related features.

Service Configuration Data: We may collect information needed to operate your Agylor setup, including selected settings, service state, and configuration metadata associated with your HermesAgent environment.

Secrets and Sensitive Configuration: Agylor allows users to manage sensitive configuration values. We treat those values as sensitive data and use technical and organizational measures, including encryption-based controls, to protect them.

Support Communications: If you contact us, we may keep records of your messages and any information you choose to provide so we can respond and improve our service.

We may use information collected about you to:

• Create and manage your account.
• Authenticate access to the dashboard and related services.
• Process subscriptions, billing, and account status.
• Operate and maintain your Agylor and HermesAgent experience.
• Support secure configuration and environment management.
• Provide customer support and respond to requests.
• Monitor service performance, diagnose issues, and improve the product.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our policies.

We may share information in the following situations:

Service Providers: We may share information with third parties that help us operate our business, such as payment processors, authentication providers, infrastructure providers, analytics tools, customer support tools, and communication services.

Legal Compliance and Protection: We may disclose information when required to do so by law or when we believe disclosure is reasonably necessary to protect rights, property, safety, or investigate misuse of the service.

Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

We use administrative, technical, and physical safeguards designed to protect your information. These may include authentication controls, access restrictions, encrypted storage practices, and measures intended to protect sensitive configuration and secret material.

While we take reasonable measures to protect your information, no security system is perfect and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.

If you request deletion of your account, we will take reasonable steps to delete or anonymize applicable personal information, subject to any legal or operational retention requirements.

We may use cookies and similar technologies to keep you signed in, remember preferences, improve user experience, support security features, and understand how the service is used.

You can control cookies through your browser settings, though disabling some cookies may affect how the service functions.

We may also display a site notice about cookies or similar technologies and link to this Privacy Policy and our Terms of Service so users can review how those technologies are used.

Depending on your location, you may have rights regarding your personal information, such as rights of access, correction, deletion, restriction, objection, or data portability.

To make a privacy-related request, please contact us through the support contact methods made available on the website or inside the Agylor app.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page by updating the "Last updated" date.

Your continued use of the service after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have questions or comments about this Privacy Policy, please contact us through the support contact methods listed on the website or inside the Agylor app.